Communication between management server and specific devices not working for Check Point

Vendor

Check Point

Description

A management server needs to communicate with its managed devices at all times. Indeni will alert if the communication is broken.

Remediation Steps

Troubleshoot any possible connectivity issues.

Read https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk60522

How does this work?

By using the Check Point built-in "cpstat" command, an attempt is made to retrieve data over the SIC channel.

Why is this important?

By using the Check Point built-in "cpstat" command, an attempt is made to retrieve data over the SIC channel.

Without Indeni how would you find this?

An administrator could login and manually run the command, or try "Test SIC" from the SmartDashboard


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