Vendor

Palo Alto Networks

Description

Indeni will alert when a device's uptime is too high.

Remediation Steps

Upgrade the device. You may also change the alert's threshold, or disable the alert completely, if not needed.

How does this work?

This alert uses the Palo Alto Networks API to retrieve the current uptime (the equivalent of running "show system info" in CLI).

Why is this important?

When a monitoring system loses connectivity to a device, it may be difficult for it to determine whether the device restarted, or is simply unreachable. To deal with that, the uptime is tracked. The uptime of a device resetting is a clear indicator of a device restart.

Without Indeni how would you find this?

An administrator will normally find out that a device has restarted when a service outage actually occurs.

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