Hardware element down for Fortinet

Vendor

Fortinet

Description

Alert if any hardware elements are not operating correctly.

Remediation Steps

Troubleshoot the hardware element as soon as possible.

1. Login via ssh to the Fortinet firewall and run the FortiOS command "exec sensor list" to review the status of the hardware components and temperature thresholds. When the flag to the command output is set to 0, the component is working correctly and when flag is set to 1, the component has a problem. The FortiOS command "execute sensor detail" will show extra information such as the low/high thresholds. More details can be found here: http://kb.fortinet.com/kb/viewContent.do?externalId=FD36793&sliceId=1

2. Consider running the fotrinet hardware diagnostics commands. While they do not detect all hardware malfunctions, tests for the most common hardware problems are performed. More details can be found here:

- http://kb.fortinet.com/kb/viewContent.do?externalId=FD39581&sliceId=1

- http://kb.fortinet.com/kb/documentLink.do?externalID=FD34745

3. It is recommended that any failed fan or power supply unit should be replaced immediately.

4. The cooling system for the devices should be installed to avoid overheat.

5. If the problem persists, contact Fortinet Technical support at https://support.fortinet.com/ for further assistance.

How does this work?

This script logs in to the Fortinet Firewall and retrieves the output of the "exec sensor list" command. The output includes a table with info about the temperature, fan and power supply status.

Why is this important?

This script logs in to the Fortinet Firewall and retrieves the output of the "exec sensor list" command. The output includes a table with info about the temperature, fan and power supply status.

Without Indeni how would you find this?

An administrator would need to manually log into the device and run the FortiOS command "exec sensor list" and review pertinent information.


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