Terminal services agent(s) down for Palo Alto Networks


Palo Alto Networks


If the active member of a cluster has one or more terminal services agents down, Indeni will alert.

Remediation Steps

Check why the Terminal Services agents listed are not communicating.

How does this work?

This script uses the Palo Alto Networks API to retrieve the status of the high availability function of the firewall and specifically retrieves the local member's state.

Why is this important?

Tracking the state of a cluster member is important. If a cluster member which used to be the active member of the cluster no longer is, it may be the result of an issue. In some cases, it is due to maintenance work (and so was anticipated), but in others it may be due to a failure in the firewall or another component in the network.

Without Indeni how would you find this?

The status of high availability is visible in the web interface, as a widget on the main screen.

View Source Code