URL cloud not connected for Palo Alto Networks


Palo Alto Networks


If the active member of a cluster loses connectivity to the URL cloud, Indeni will alert.

Remediation Steps

Check the status via "show url-cloud status" and verify your configuration is correct.

How does this work?

This alert uses the Palo Alto Networks API to retrieve the current status of the connectivity to the URL cloud (the equivalent of running "show url-cloud status" in CLI).

Why is this important?

For URL filtering to work correctly on a Palo Alto Networks firewall, a connection to Palo Alto Network's cloud is required (see https://www.paloaltonetworks.com/products/secure-the-network/subscriptions/url-filtering-pandb ). If the cloud connection is lost, the filtering behavior may be impacted.

Without Indeni how would you find this?

An administrator will find out the communication with the URL cloud is lost only when certain features of the URL filtering doesn't work the way they expect it to.

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