Indeni Helps ASM Simplify and Automate IT Operations

Dave Cullen, Infrastructure Analyst, who is responsible for the global Check Point deployment stays plugged into the community, and is always evaluating new technologies. His team uses PRTG, a SNMP based solution as a global monitoring tool to measure bandwidth, uptime, and latency across every IT asset. One day while exploring the Check Point Experts group on LinkedIn, Dave came across a post about Indeni from another member. He contacted the Indeni team and started a free trial.

When performing the free trial of Indeni, Dave saw the differences between Indeni and his existing network monitoring solutions. “Indeni uses SSH to gather the data, which makes PRTG and Indeni very complimentary.” PRTG met his needs as a broad based monitoring solution, but lacked granularity around issues such as license expiration and time mismatches on his firewalls. “Indeni has such a wide scope of knowledge around Check Point commands which it consistently performs on my behalf. I had never seen anything like this before.” In addition, “Indeni helps my team stick to our methodology of simplifying and not overcomplicating our infrastructure.”

Simplicity & Automation Guide ASM IT

To ensure ASM continued to meet and exceed customer expectations, IT employed a number strategies. Across each of the efforts, a common theme was to simplify their infrastructure and to automate tasks where possible. Here is a brief look at their top IT strategies related to network and security operations:

  • Centralize Expertise. Post merger IT needed to centralize their talent and expertise for the firewall and wide area networks. ASM shifted from a hybrid IT model consisting of both in-house and outsourced expertise to solely in-house experts.
  • Vendor Consolidation. Across each company, there were different firewall technologies. ASM consolidated their firewall deployment by migrating Juniper firewalls to a single vendor, Check Point, which had a more holistic management console
  • Put Business User Front and Center. As the total number of firewalls grew, it became much harder for IT to perform error reporting and monitoring. This presented both operational and security risk not only for the health of the devices but the applications and services they supported.

Indeni Provided Insights Beyond Network Monitoring Solutions

Dave Cullen, Infrastructure Analyst, who is responsible for the global Check Point deployment stays plugged into the community, and is always evaluating new technologies. His team uses PRTG, a SNMP based solution as a global monitoring tool to measure bandwidth, uptime, and latency across every IT asset. One day while exploring the Check Point Experts group on LinkedIn, Dave came across a post about Indeni from another member. He contacted the Indeni team and started a free trial.

When performing the free trial of Indeni, Dave saw the differences between Indeni and his existing network monitoring solutions. “Indeni uses SSH to gather the data, which makes PRTG and Indeni very complimentary.” PRTG met his needs as a broad based monitoring solution, but lacked granularity around issues such as license expiration and time mismatches on his firewalls. “Indeni has such a wide scope of knowledge around Check Point commands which it consistently performs on my behalf. I had never seen anything like this before.” In addition, “Indeni helps my team stick to our methodology of simplifying and not overcomplicating our infrastructure.”

ASM Gained Peace of Mind

By continuing to proactively identify problems in the infrastructure, Indeni gives Dave and his team peace of mind that the tier 1 services they are responsible for are secure and available. “When an issue is detected, Indeni flags it for me so I can investigate. I no longer get the phone calls from China in the middle of night saying they’ve stopped production because they don’t have connectivity.”

Why not continue using only network monitoring?

Dave explained, “You are going to spend far too much time trying to do what Indeni can do. Why spend time and man hours doing something when you can automate it in a system?” ASM recently upgraded to the new version of Indeni and has enjoyed the experience; “Version 6 is a step up from 5.5. I’m looking forward to moving forward with future developments, from what I’ve seen the progression has been great.”