Support
Get 24/7 multichannel technical support and documentation for BlueCat’s products.
Learn more about BlueCat’s customer service
BlueCat’s award-winning customer and technical support are winning awards. Read more about support options and what you can expect from our team.
Training Portal
Access training modules. Please contact your account executive or a Customer Success representative for training plans and access.
End-of-life-policies
Our policies are designed to give you the lead time and information you need to determine how your organization will be impacted.
Vulnerability and incident reporting
To report a vulnerability or security incident, you have two options.
1. Login to Customer Care portal and open a case ticket
2. Or send an email to [email protected]
Communities
Network VIP (NVIP)
Network VIP (NVIP) is the place to connect with other DNS professionals. Hosted by BlueCat, NVIP offers a community on Slack for peer-to-peer collaboration, product troubleshooting help, and discussions about topics of interest.