Indeni Premier Services Customers have access to the following service features and benefits in addition to Indeni Core. 

• Constant access to a dedicated account manager, dedicated SE’s, head of accounts, and head of systems and architecture
• Indeni team is available to run point on all project management needs and evaluate product requests
• Direct access to Indeni’s PM’s, input into features and functionalities interesting to your organization
• Access to early roadmaps and executive vision: Discussions with our executive level VP’s of product and engineering
• Access to all executive escalations: VP of Product, Engineering, and Support, as well as our CEO. All dedicated to the needs of your organization’s success
• Our account team will assist in the strategy and integration workflow needs best suited for your team, ensuring you receive operational value in your investment 
• Support and professional services onsite when needed through difficult  Indeni projects and bandwidth issues
  
• Proactive instance monitoring and proactive support- Detecting issues before they become a problem 
  
• Prioritization of requested roadmap items and product discussions to ensure alignment with Indeni’s vision and your organizational needs
• Continuous lab & project assistance with PM’s and SE’s
• 3 custom auto-detect development requests from our product and engineering team to execute as needed by your team
• Expedited response to bugs or support tickets- encouraging an all-hands approach to find the fastest solution