We are announcing support for Symantec Blue Coat ProxySG physical and virtual appliances. Kudos and credits are due to our Expert community for developing, testing and delivering!

ProxySG identifies malicious payloads, mitigates risks and helps your organizations enforce internet policy compliance. You want to ensure ProxySG is always protecting your users from threats. Here are a few scenarios that security professionals can avoid by using Indeni:

Situation 1: Client connections above limit

Users are experiencing connection drops. Connections to your websites are refused. Each ProxySG has a limited number of client connections. When the concurrent number of connections exceed the limit, traffic was dropped.

How does Indeni avoid this problem?

Indeni regularly checks the number of the concurrent connections and makes sure that it does not reach the device limit. It will proactively notify you as the limit is approaching before connections drop impacting services.

Situation 2: Slow web surfing

Users are complaining about slow response times. Surfing to new websites through the ProxySG takes longer than expected. The problem was caused by slow DNS resolution.

How can Indeni help you?

Indeni regularly checks the status and response time of the configured DNS servers. It informs you of slow DNS response times. You can follow the prescriptive remediation steps found in the Indeni issues and take corrective actions before impacting user experience.

Situation 3: Internet Content Adaptation Protocol (ICAP) Connectivity issue

ICAP is a lightweight HTTP-like protocol that is widely used to integrate proxy devices into content manipulation services like data loss prevention, antivirus and content filtering. You want to track the interaction among proxy devices via ICAP to ensure traffic flow is not interrupted. If the user tries to upload content, you want to send the file to the Content Analysis System for malware scanning. You want to block potential data leaks with the DLP appliance.

How can Indeni help you?

Indeni regularly checks the real-time state of the ProxySG ICAP connectivity with the Content Analysis System and the DLP appliance. It generates an issue in the event the connectivity is not stable. You can follow the prescriptive remediation steps found in the Indeni issues and take corrective actions before impacting user experience.

Are you looking for ways to extend the value of you Symantec Blue Coat ProxySG system? Download Indeni today and join our community Indeni Crowd to work with us to extend more checks for ProxySG.