Katie Burton

Have you ever found yourself sifting through logs or email alerts from the 101 networking monitoring and performance management tools your company uses? Unfortunately, just like the social media platforms we use, IT ops tools are littered with false alarms.

Along the lines of how Facebook made improvements earlier this year to verify the content of the news with “fact checkers” on their social platform, Indeni has a similar approach to fact-checking the alarms shared with IT pros. Through our fact-checking process, also known as an open development process, you get preventive tips to keep your network up and running versus false alarms.

Consider three sources of IT news. What would you rather have?

  1. Suggestions from the vendor you purchased (eg. Check Point, Palo Alto Networks, Cisco, F5 Networks, etc.)
  2. Tips from your peers
  3. Tribal knowledge from your company.

Indeni gives you all three in one automated runbook platform.

Here’s how Indeni’s knowledge development works:

1. Indeni has designated team leads for technologies. These individuals are decorated with networking certifications such as CCIE, CCSA, and CNSEs. You can identify them with the ‘IKE’ (Indeni Knowledge Expert) badge in Indeni Crowd.

2. We pair certified professionals with coders and translate their understanding of how to uncover issues into reusable code.

3. The logic, commands and final Indeni scripts written by our members are peer reviewed:

4. All scripts are approved by Indeni

5. Delivered in the form of alerts in the Indeni Dashboard

This ensures you avoid false alarms and can get on with your day focusing on strategic projects.

Learn what our community members say about being a part of the Indeni Crowd and take runbook automation for a spin by downloading Indeni today.