6.4 Proxy Settings for Indeni Insight access

From 2019, Indeni Insight is mandatory in every Indeni installation. Indeni Insight is a cloud-based service that verifies Indeni best practices are in place and notifies you of urgent vulnerabilities. Indeni Insight sends non-confidential data from your Indeni instance to our cloud database.

First time Installation

If you are installing Indeni for the first time, your indeni instance will automatically test the connectivity to Indeni Insight. If the connectivity to Indeni Insight is not working, the system will prompt the administrator to check the internet connection and configure the proxy server in your environment.

First time Upgrade  

After upgrade to the indeni insight mandatory release, the administrator will be reminded of the change upon login for the first time. The system will automatically test the connectivity to Indeni Insight in the cloud. If the connection was working, no further action would be needed. If the connection was not working, you would be prompted to check the internet connectivity and configure the proxy server setting.

Please Note: In GA 6.5.1 and up, Indeni Insight can be configured via the UI.

Configuring connectivity to Indeni Insight 

If Indeni is having trouble connecting to the internet, it is possible that it has been set to use a proxy server. Please note that Indeni Insight requires access to “service.indeni-ops.com” over ports 80 (HTTP) and 443 (HTTPS). To configure a proxy, open the Settings tab from the left, select the Admin option, then the Proxy Settings option to open the proxy settings configuration wizard. Enter the URL or IP address of the proxy server as follows:


If the proxy server requires authentication, enter as follows: https://<username>:<password>@<proxy_server>:<port>

For example


Click on the blue Set Proxy button to save the configuration.

Once you have configured a proxy, Indeni will automatically test the connection to Indeni Insight to ensure that it works as expected.

Please Note: In GA 6.5.1 and up, Indeni automatically checks the connectivity to Indeni Insight. Indeni will remind the administrator once a week if the connection to the cloud is not working. It is not possible to disable Indeni Insight.

BlueCat acquires Indeni to boost its industry-leading DNS, DHCP and IP address management platform to help customers proactively assess network health and prevent outages.